SureFinity Insurance Brokers, located in Brisbane, service the needs of clients in every capital city and throughout regional Australia. We understand the importance of building and maintaining personal relationships with clients and learning about their organisations. This is essential in order to develop an on-going understanding of our client’s needs and requirements.

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Claims Management
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How we are Different


SureFinity Insurance and Risk Protection programs identify and address the total risk exposures of the leisure, amusement, recreation, sport, entertainment, franchise, hospitality and recreational industries. We work alongside clients to improve all aspects of their physical, legal and financial safety.

Service standards and key performance indicators provided to clients are:

  • Local representation and the ability to access global insurance markets to achieve the optimum in terms of cover and cost.
  • Insurance claims management with objectives including prompt settlement and speedy repair or reinstatement. Claims analysis from a risk management perspective is also provided

Our Approach


Specific benefits of SureFinity Insurance Brokers tailored approach include:

  • Researching available insurance markets to source appropriate cover at a cost effective price
  • Ensuring policy wording terms and conditions address your risk exposures.
  • Ensuring you understand the extent of cover provided under the policy wording.
    Providing support and advice in the event of a claim.
  • Acting on your behalf to ensure claims are handled promptly and fairly.
  • Acting on your behalf as a vital link to the relevant Insurer.

Meet The Team

Hayley Bourke
Hayley Bourke
Account Executive
Stefanie Binnie
Stefanie Binnie
Account Executive
Louise Nelson
Louise Nelson
Account Executive
Nathan Case
Nathan Case
Principal